File Explorer settings can be found under Administration> Settings> File Explorer.
Custom directory structure in File Explorer.
You can choose to have a custom directory structure for customers, contacts and / or projects. In addition, the organization of the directories is shown in this image. If you make changes, be sure to click "Save Settings".
NB! When you make changes here, the new directory structure will only be created for new customers created in the system. The existing customers inside will not have to change their directory structure.